
FREQUENTLY ASKED QUESTIONS
ORDERS, SHIPPING AND RETURNS
Once the item is purchased and delivered you may return it within a limited period of 14 calendar days from the date of the purchase to the following address: Route de la Corniche 4, 1070 Puidoux, Switzerland. Unfortunately, if the period of 14 calendar days has elapsed since the purchase, we can’t offer you a refund.
All returned goods must be unopened, unused and undamaged. All returns will be inspected by our team. If the product does not meet the conditions of this policy, unfortunately we will not be able to issue a refund. For more information please consult our Shipping, Return and Refund Policy or feel free to contact us.
YOUR ORDER
Our “recommend to a friend program” is in progress and will be launched in 2022.
In the meantime, if you are interested in valuing your recommendations, we recommend you check out our Affiliate Program and our Influencer Program and fill in the forms at the bottom of each one of those pages if you believe that you qualify.
INGREDIENTS AND TECHNOLOGY
- Full Spectrum
- Broad spectrum
- Isolate
OUR PRODUCTS
Hydractive Drops are made from micelles using a Swiss award winning technology. The micelles enable a higher bioavailability of the product compared to regular CBD Oils such as our Releaf Oil or Serenity Oils.
Micelles are spherical structures composed of surfactant molecules. Surfactant molecules are composed of two different parts (one that likes water also called hydrophilic head and one that likes oil also called lipophilic or hydrophobic tail). In our Hydractive Drops, the head of the micelle is on the outside and the tail is on the inside. This creates a structure able to encapsulate hydrophobic active ingredients such as CBD.
If you want to gain a healthier sleep, ease your mind and resist stress in a natural way, then you should try out our CBD products.
We also recommend our products to support your muscles and articulations, for example, during/after any type of workout or to relieve physical discomfort.
Our functional products are intended for any age above 18 years old.
The 5% CBD oils are recommended for beginners or consumers who are used to low dosage of CBD. With a 5% CBD oil, microdosing (very low dosage) is possible.
The 15% CBD oils are recommended for more experienced users already familiar with CBD or consumers that require a higher dose.
The CBD Oils and the Hydractive Drops are not made with the same technology. We use our micelle technology for our Hydractive Drops. This allows for a better bioavailability with around 90% absorption rate which is around 4.5 times higher than traditional oil-based CBD.
This gives us the following approximative equivalents:
- 1 drop of 1% Hydractive Drops = 1 drop of regular 5% CBD oil.
- 1 drop of 2.5% Hydractive Drops = 1 drop of regular 15% CBD oil.
There is a plethora of ways to consume CBD, such as Oils, Hydractive Drops, applying creams but also you can consume it in baked goods, gummies, capsules, smoke dried hemp flowers.
It seems like the applications of CBD are endless with each having its own purpose and its own effectiveness.
Our CBD is Swiss and comes from swiss hemp.
We aim to make our packaging sustainable wherever possible without compromising the quality and safety of our products. We limit the use of plastic and privilege recycled and recyclable plastic. All our secondary packages are made of FSC certified cardboard (Forest Stewardship Council) and can be recycled in the cardboard bin. We ship plastic free parcels.
If you want to know more about the plastics we currently use, please contact us at info@alpreleaf.com.
We base our calculation on the naturality of each ingredient used.
For the regular CBD Oils: all of the ingredients are from natural origin, these products are 100% natural origin ingredients.
The Hydractive Midnight, containing melatonin, is made of 99.85% with natural origin ingredients. Melatonin is the only ingredient which is not from natural origin. The other Hydractive Drops are 100% natural origin.
In our CBD Releaf Day Cream, all ingredients are from natural origin except the preservatives and the fragrance. This gives us a total of 98.35% of natural origin ingredients.
Our products are prohibited for minors and not recommended for pregnant or lactating women. In case of any doubt, we strongly urge you to seek professional advice.
Furthermore, anyone under medication should ask advice from their doctor.
For regular CBD Oils: place a few drops under the tongue once or twice a day and let it penetrate for one minute. Optionally, squeeze a few drops in your hand, warm the oil up, deeply inhale the scent and massage it on to your face or body. Alternatively, apply on the skin but avoid eye area (see product information for more details).
For Hydractive Drops: add a few drops to a drink of your choice.
For CBD Releaf Day Cream: every morning, on cleansed skin, pump the cream and warm it for a few seconds between your fingers, then pad it onto the skin and glide it across until absorption.
For regular CBD Oils: we do not recommend placing the drops in a warm beverage or in any beverage because the solution is not soluble in water. This won’t be the best way to absorb the oil. Also, the warm temperature can degrade the CBD molecules and lower their efficacy.
For Hydractive Drops: the CBD molecule contained inside the micelle may be degraded by the high temperature. We recommend placing these products in a room temperature beverage.
The Hydractive Midnight is recommended especially for the evening to ease your sleep.
You are more than welcome to write us at info@alpreleaf.com, write us in the live chat or via Facebook Messenger.
THE CBD RELEAF DAY CREAM
One of the first things to look at when you choose a CBD cream is the concentration of CBD. CBD is an expensive molecule and brands that do not share the percentage or content of CBD in their products usually only use a very small amount (such as 0.05 or 0.1% and sometimes even lower).
Take also the time to look at the ingredient list and if Cannabidiol appears at the end of the list, this can confirm it is used at a low level. Try to favour creams, lotions, balms, serums with a high concentration of CBD (such as 1%) so your skin can feel the benefits of CBD.
There is no precise dose of CBD for each application but it is usually recommended to apply 5mg to 10mg of CBD per application.
Our CBD Releaf Day Cream contains 500mg of CBD for 50ml which represents 10mg/ml. For a face application using around 0.5ml of the product, this dosage amounts to 5mg de CBD. For a body application using between 1 and 2ml of our product, this dosage amounts to approximately 10-20mg de CBD.
Our moisturising cream will soothe dry, stressed, dehydrated and tight skins.
No, the cream doesn’t contain silicone. In our CBD Releaf Day Cream, we use vegetable oil and butter (such as hemp seed oil, shea butter) and a naturally-derived emollient (ethylhexyl palmitate) instead. They help to provide comfort, smoothness and softness to the skin.
If you have allergic reactions to cosmetics, please carefully check the ingredients list (INCI).
If you worry about potentially allergic reactions we recommend you do a patch test on one area of your skin (for example behind the ear for the face or on the wrist for the body). Then, wait 24 hours to observe if any reaction is declared.
If our product causes a reaction, stop using the product immediately. In such a case, we encourage you to consult a dermatologist and to inform us of this reaction via our customer service at info@alpreleaf.com, via live chat or on Facebook Messenger.
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FREQUENTLY ASKED QUESTIONS
FIND THE ANSWERS YOU'RE LOOKING FOR
ORDERS, SHIPPING AND RETURNS
However, in some rare cases the delivery may take up to ten working days. Past that point, if you still haven’t received your order, please contact us at info@alpreleaf.com, via live chat or via Facebook Messenger.
Once the item is purchased and delivered you may return it within a limited period of 14 calendar days from the date of the purchase to the following address: Route de la Corniche 4, 1070 Puidoux, Switzerland. Unfortunately, if the period of 14 calendar days has elapsed since the purchase, we can’t offer you a refund.
All returned goods must be unopened, unused and undamaged. All returns will be inspected by our team. If the product does not meet the conditions of this policy, unfortunately we will not be able to issue a refund. For more information please consult our Shipping, Return and Refund Policy or feel free to contact us.
YOUR ORDER
We advise you to check your spams and get in touch with us at info@alpreleaf.com, via live chat or on Facebook Messenger.
Our “recommend to a friend program” is in progress and will be launched in 2022.
In the meantime, if you are interested in valuing your recommendations, we recommend you check out our Affiliate Program and our Influencer Program and fill in the forms at the bottom of each one of those pages if you believe that you qualify.
INGREDIENTS AND TECHNOLOGY
- Full Spectrum
- Broad spectrum
- Isolate
OUR PRODUCTS
Hydractive Drops are made from micelles using a Swiss award winning technology. The micelles enable a higher bioavailability of the product compared to regular CBD Oils such as our Releaf Oil or Serenity Oils.
Micelles are spherical structures composed of surfactant molecules. Surfactant molecules are composed of two different parts (one that likes water also called hydrophilic head and one that likes oil also called lipophilic or hydrophobic tail). In our Hydractive Drops, the head of the micelle is on the outside and the tail is on the inside. This creates a structure able to encapsulate hydrophobic active ingredients such as CBD.
If you want to gain a healthier sleep, ease your mind and resist stress in a natural way, then you should try out our CBD products.
We also recommend our products to support your muscles and articulations, for example, during/after any type of workout or to relieve physical discomfort.
Our functional products are intended for any age above 18 years old.
The 5% CBD oils are recommended for beginners or consumers who are used to low dosage of CBD. With a 5% CBD oil, microdosing (very low dosage) is possible.
The 15% CBD oils are recommended for more experienced users already familiar with CBD or consumers that require a higher dose.
The CBD Oils and the Hydractive Drops are not made with the same technology. We use our micelle technology for our Hydractive Drops. This allows for a better bioavailability with around 90% absorption rate which is around 4.5 times higher than traditional oil-based CBD.
This gives us the following approximative equivalents:
- 1 drop of 1% Hydractive Drops = 1 drop of regular 5% CBD oil.
- 1 drop of 2.5% Hydractive Drops = 1 drop of regular 15% CBD oil.
There is a plethora of ways to consume CBD, such as Oils, Hydractive Drops, applying creams but also you can consume it in baked goods, gummies, capsules, smoke dried hemp flowers.
It seems like the applications of CBD are endless with each having its own purpose and its own effectiveness.
Our CBD is Swiss and comes from swiss hemp.
We aim to make our packaging sustainable wherever possible without compromising the quality and safety of our products. We limit the use of plastic and privilege recycled and recyclable plastic. All our secondary packages are made of FSC certified cardboard (Forest Stewardship Council) and can be recycled in the cardboard bin. We ship plastic free parcels.
If you want to know more about the plastics we currently use, please contact us at info@alpreleaf.com.
We base our calculation on the naturality of each ingredient used.
For the regular CBD Oils: all of the ingredients are from natural origin, these products are 100% natural origin ingredients.
The Hydractive Midnight, containing melatonin, is made of 99.85% with natural origin ingredients. Melatonin is the only ingredient which is not from natural origin. The other Hydractive Drops are 100% natural origin.
In our CBD Releaf Day Cream, all ingredients are from natural origin except the preservatives and the fragrance. This gives us a total of 98.35% of natural origin ingredients.
Our products are prohibited for minors and not recommended for pregnant or lactating women. In case of any doubt, we strongly urge you to seek professional advice.
Furthermore, anyone under medication should ask advice from their doctor.
For regular CBD Oils: place a few drops under the tongue once or twice a day and let it penetrate for one minute. Optionally, squeeze a few drops in your hand, warm the oil up, deeply inhale the scent and massage it on to your face or body. Alternatively, apply on the skin but avoid eye area (see product information for more details).
For Hydractive Drops: add a few drops to a drink of your choice.
For CBD Releaf Day Cream: every morning, on cleansed skin, pump the cream and warm it for a few seconds between your fingers, then pad it onto the skin and glide it across until absorption.
For regular CBD Oils: we do not recommend placing the drops in a warm beverage or in any beverage because the solution is not soluble in water. This won’t be the best way to absorb the oil. Also, the warm temperature can degrade the CBD molecules and lower their efficacy.
For Hydractive Drops: the CBD molecule contained inside the micelle may be degraded by the high temperature. We recommend placing these products in a room temperature beverage.
The Hydractive Midnight is recommended especially for the evening to ease your sleep.
You are more than welcome to write us at info@alpreleaf.com, write us in the live chat or via Facebook Messenger.
THE CBD RELEAF DAY CREAM
One of the first things to look at when you choose a CBD cream is the concentration of CBD. CBD is an expensive molecule and brands that do not share the percentage or content of CBD in their products usually only use a very small amount (such as 0.05 or 0.1% and sometimes even lower).
Take also the time to look at the ingredient list and if Cannabidiol appears at the end of the list, this can confirm it is used at a low level. Try to favour creams, lotions, balms, serums with a high concentration of CBD (such as 1%) so your skin can feel the benefits of CBD.
There is no precise dose of CBD for each application but it is usually recommended to apply 5mg to 10mg of CBD per application.
Our CBD Releaf Day Cream contains 500mg of CBD for 50ml which represents 10mg/ml. For a face application using around 0.5ml of the product, this dosage amounts to 5mg de CBD. For a body application using between 1 and 2ml of our product, this dosage amounts to approximately 10-20mg de CBD.
Our moisturising cream will soothe dry, stressed, dehydrated and tight skins.
No, the cream doesn’t contain silicone. In our CBD Releaf Day Cream, we use vegetable oil and butter (such as hemp seed oil, shea butter) and a naturally-derived emollient (ethylhexyl palmitate) instead. They help to provide comfort, smoothness and softness to the skin.
If you have allergic reactions to cosmetics, please carefully check the ingredients list (INCI).
If you worry about potentially allergic reactions we recommend you do a patch test on one area of your skin (for example behind the ear for the face or on the wrist for the body). Then, wait 24 hours to observe if any reaction is declared.
If our product causes a reaction, stop using the product immediately. In such a case, we encourage you to consult a dermatologist and to inform us of this reaction via our customer service at info@alpreleaf.com, via live chat or on Facebook Messenger.
SUBSCRIBE TO OUR NEWSLETTER
10% SUBSCRIBER COUPON CODE
EXCLUSIVE SUBSCRIBER OFFERS
NEW PRODUCT ANNOUNCEMENTS
TIPS TO IMPROVE YOUR WELLBEING